About Us

Resolving Disputes with Clarity and Fairness

Guided mediation to help you navigate conflict with clarity and fairness. Learn more about our approach and commitment to effective resolution.

Conflict is inevitable, but resolution is possible.

Our mediation services provide a structured, neutral space where all parties can be heard, understood, and guided toward a fair and lasting agreement. With a focus on clarity, communication, and practical solutions, we help individuals and businesses navigate disputes with professionalism and care.

A portrait of Ben Marlow, a co-founder of M3 Mediation, standing outside in a blue blazer and light blue dress shirt.

Ben Marlow

Ben was born and raised in Carrollton. He is a proud Carrollton Trojan and University of West Georgia Wolf. As an entrepreneur, he is excited to fill the need for mediation (Alternative Dispute Resolution) here in the community he grew up in and is still serving. Ben has been a licensed insurance professional since 2010. He is very knowledgeable in insurance claims disputes whether it be personal or commercial insurance. He has been on both the purchasing side and selling side of the table for multimillion dollar business deals. Constantly sharpening his communication and negotiation skills, Ben is ready to help you find resolution.

A portrait of Lee Mangum, a co-founder of M3 Mediation, standing outside with his arms crossed in a light blue button-up shirt.

Lee Mangum

After serving in the United States Army, Lee obtained his undergraduate degree from the University of West Georgia and his law degree from the University of Georgia School of Law. After graduating from law school, Lee lived in Chattanooga, TN and Naples, FL before returning to Carrollton, GA.  Lee still maintains a law practice in Chattanooga, and is certified in Georgia to mediate civil and domestic disputes.  In addition to Lee’s extensive experience in negotiating various disputes and agreements in the legal world, Lee’s background as an Army interrogator has provided Lee with a unique edge in dealing with tense situations and disputes.

Man in suit and tie smiling with blue gradient background

John B. Jackson

John B. Jackson has spent over a decade specializing in personal injury, wrongful death, and workers’ compensation claims, also maintaining a limited domestic practice. Before founding The Law Office of John B. Jackson in 2015, he worked with a top trial firm on high-profile liability cases. Committed to accessibility, he shares his cell number with clients for direct communication. An active member of the legal community, he has led the Younger Lawyers Division Leadership Academy, served as President of the West Georgia Trial Lawyers Association, and spoken at numerous legal seminars. John is deeply involved in the Carrollton community, where he was honored with the Horizon Award in 2017 for his volunteer work. He chairs the board of Alice’s House, has served as Rotary Club President, and holds leadership roles in the Chamber of Commerce and city planning. A University of Georgia and Mercer Law graduate, he lives in Carrollton with his wife, Mandy, and their twin daughters, Milly and Kate.

9 Ways M3 Mediation Works for You

Mediation is a proactive approach to conflict resolution that emphasizes fairness, collaboration, and sustainability.

  • Cost-Effective

    Compared to litigation or prolonged conflicts, mediation is typically less expensive and time-consuming.

  • Confidentiality

    Mediation sessions are private, allowing parties to discuss sensitive issues without fear of public disclosure.

  • Voluntary and Empowering

    Parties retain control over the process and outcome, unlike court decisions where a judge dictates the resolution. This empowerment often leads to greater satisfaction with the outcome.

  • Faster Resolution

    Mediation usually resolves disputes more quickly than formal legal proceedings.

  • Flexibility

    Mediators can tailor the process to fit the needs of the parties, accommodating unique circumstances and interests.

  • Creative Solutions

    Mediation encourages brainstorming and collaborative problem-solving, often leading to innovative solutions that meet the needs of both parties.

  • Reduces Stress

    By focusing on constructive dialogue and avoiding adversarial proceedings, mediation minimizes the emotional toll often associated with conflict.

  • Compliance with Agreements

    Because mediated agreements are mutually created, parties are more likely to comply with them compared to court-imposed decisions.

  • Encourages Long-Term Conflict Management Skills

    The process helps participants improve communication and negotiation skills, reducing the likelihood of future disputes.

Ready to move forward?

Schedule your mediation session today and take the first step toward resolution.